Steps service

Our Short Term Enablement Planning Service (STEPS) supports people for a limited period of time after a health or social care crisis at home. We provide temporary support when you’re returning home from hospital and are in need of extra support to get back to your normal life.


What does STEPS do?

We aim to build up your strength and confidence so you can return to your routine at home.You must have an assessment to access STEPS. You may be referred to us by a hospital discharge team, your therapist or another health care professional, or by Cornwall Council Access Team.

Your assessment will look at whether you need help with things like: 

  • washing
  • dressing
  • bathing
  • showering
  • getting up and going to bed
  • using the toilet or commode and emptying and cleaning the commode
  • preparing meals, a balanced diet or support with a specified diet
  • carrying out primary health care tasks, exercises and mobility practice to regain confidence
  • Identifying local community services to support you in the long term
  • other specific tasks identified in your reablement plan

It will also look at any adjustments or equipment that might help you, including things like fitting a lifeline alarm, using a medication aid or organising a bath seat or perching stool.


What happens after STEPS support ends?

After your support you will probably find that you can manage well on your own or with some support from your family, friends or community services.

If you may need more support, Cornwall Council can carry out a needs assessment and discuss the options with you. The needs assessment is free, but they may make a charge for the services they provide. You can find out more by asking your worker or contacting us.

Find out more about our service in this STEPS leaflet.

You can email the STEPS teams on, and

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